Privacy Policy | Sanchu Animal Hospital

Information We Collect

We collect information you provide when booking appointments, submitting contact forms, or communicating with us. This may include your name, email address, phone number, WhatsApp number, address, and details about your pet including name, species, breed, age, and medical history.

How We Use Your Information

We use your information to process appointment requests, provide veterinary and pet care services, communicate with you about bookings and follow-ups, improve our services, and comply with legal obligations. We do not sell your personal information to third parties.

Data Storage & Security

Your data is stored securely using industry-standard encryption and access controls. Appointment and contact form submissions are stored in our Supabase database with row-level security policies. Only authorised admin staff can access sensitive records.

Cookies & Analytics

Our website may use essential cookies for functionality and optional analytics to understand how visitors use our site. You can control cookie preferences through your browser settings.

Third-Party Services

We may use third-party services such as Google Maps, WhatsApp, and payment processors. These services have their own privacy policies governing how they handle your data.

Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at the email address listed on our website. We will respond to such requests within a reasonable timeframe as required by applicable law.

Contact Us

If you have questions about this privacy policy, please contact Sanchu Animal Hospital through our Contact page or visit any of our hospitals across Chennai, Madurai and Coimbatore.